Hilton Hua Hin Resort & Spa

SPA MANAGER

Number of Position : 1

Salary : As per budget Baht

Job Description :
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent
Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer
feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage overall operations of the spa
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current
legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and
ongoing development
- Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative
programmes to core fitness-based schemes
- Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as
net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures
are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and
guests

Qualifications :
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Management experience within the spa industry
- Ability to meet financial targets
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :
- Knowledge of the local market
- Relevant qualifications

Interested candidate please submit your CV with current photo by Email:
Email : sornsawan.sripoompuk@hilton.com
Email : pisit.sooksawang@hilton.com
www.huahin-hilton.com
Or Contact us : 33 Naresdamri Road., Hua Hin, Prachuabkirikhan 77110
Tel : 032 – 538 999 Fax : 032 – 512 905

Address : 33 Naresdamri Road, T.Hua Hin A.Hua Hin Prachuabkhirikhan,  Prachuap Khilikhan (Central), Thailand 77110.

Category : Fitness & Spa
Date Posted : Wed, 10 Oct 2018, 16:42:46 +0700


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