Hard Rock Hotel Pattaya

Korean - Guest Relation Officer

Number of Position : 1

Salary : 20K - 25K + SVC + Other benefit

Job Description :
Hard Rock Hotel & Cafe Pattaya is looking for a Korean Guest Relations Officer to be another member of our team and be a part of this cultural icon. As a member of our team, you need to be good at your job, have a passion for it, be who you are and able to work within the company values.
Korean Guest Relations Officer will be responsible for the roles and possess the following qualifications.

•To provide unique, memorable and professional service to every guests reflecting the image of Rock n’ Roll and relax
•To be always extend friendly and caring service to every guest that walks through our door
•To provide information regarding the hotel’s facilities and services
•To take care all VIP guests while staying at hotel and coordinate about transportation from hotel to airport
•To check in/out guests in accordance with establish standards
•To maintain guest history record for VIP returns and executive floor guests
•To give memorable service to guests for other area e.g. Club Lounge, Business Center, Front Service, etc.
•Translator relevant documents or information from Korean to English and/or Thai Language.

Qualifications :
•Male/Female, age not over 35 years old, who has working experience in Hotel Business would be a strong plus
•Graduate with a degree or higher in Hotel Management, Hotel Operations, Tourism Management or related fields
•At least 1 years experience with a proven track record in Guest Relations, Guest Service or related responsibilities, either in an international branded four or five star would be an advantage
•Outgoing & cheerful personality and be highly presentable
•Strong customer serviced mind and always flexible
•Good command of English & Korean both written and verbal, and communication skills
•Computer, Internet, e-mail and MS office literate are essential
If you are looking for a place to rock out what you’ve got, add value to the business and mark your place in our history, then grasp this opportunity to show us.

Hard Rock Hotel Pattaya is managed by HPL Singapore. We operate with the love of music, passion for life, and delivered with a belief in our credo Love All, Serve All. We are a part of the global Hard Rock brand which operates in 74 countries, including 179 cafes, 24 hotels and 11 casinos around the globe, which started from Hard Rock Café in London in 1971.

We offer an attractive remuneration incentive which commensurate with work experience and qualifications to

Talent Management Department


429 Moo 9, Pattaya 2 Road, Nongprue, Banglamung, Chonburi 20150
Telephone: 0-3842 8755 Fax: 0-3842 8059

E-mail address

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Only short listed candidates will be contacted.
All applications will be treated in the strictest confidence.
We reserved to consider with a completed recent resume with photograph.



Category : Front Office
Post Date : Thu, 11 Jan 2018, 11:57:42


429 Moo 9 Pattaya Second Road, Nongprue, Banglamuang,  Chonburi,  20150.